Accessibility arrangements at Orel Kahlon Ltd.

Orel Kahlon Ltd. makes every effort and invests considerable resources to provide all customers with equal, respectful, accessible and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 5758–1998, and the regulations made under it, substantial efforts and resources are devoted to the necessary accessibility adjustments so that people with disabilities can receive the services provided to all customers independently and on equal terms.

Building accessibility arrangements

Business address: 658 Yerushalayim HaShlema, Eilat.

The Company does not receive visitors in person. You can contact us through our digital channels or telephone service.

Accessible customer service

  • Employee training in accessible service: training is provided to introduce accessibility issues, raise employee awareness and provide practical tools for delivering accessible service.
  • Accessible telephone service: the voice response system has been adapted to provide information in clear language without background music.
  • Additional contact methods: several additional ways to contact us are available:

Email: oreldirot@gmail.com

Use the “Contact us” page on the Website.

Send registered mail to: 658 Yerushalayim HaShlema, Eilat, addressed to Orel Kahlon Ltd.

Website accessibility

An accessible website enables people with disabilities and older people to browse with the same level of efficiency and enjoyment as other users. According to a study conducted by Microsoft in 2003, approximately 20–25% of the population experiences difficulties using the internet and could benefit from more accessible web content.

Information about the Website’s accessibility

This Website has undergone thorough accessibility adjustments, including semantic and informative implementation for assistive technologies, keyboard-only navigation and operation in accordance with the recommendations of the World Wide Web Consortium (W3C), colour adjustments, and additional labels and instructions in forms for all users. For the best browsing experience with a screen reader, we also recommend using the latest version of NVDA.

  • This Website meets the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to Services), 5773–2013.
  • Accessibility adjustments were made in accordance with the recommendations of Israeli Standard 5568 for web content accessibility at level AA and the international document.
  • Testing was conducted for the highest level of compatibility with the Chrome browser.
  • The Website provides a semantic structure for assistive technologies and supports standard keyboard operation using the arrow keys, Enter and Esc to exit menus and windows.
  • The Website is adapted for display in common browsers and for use on mobile phones.
  • For the best browsing experience with a screen reader, we recommend using the latest version of NVDA.
  • Documents or videos uploaded to the Website before October 2017 may not be fully accessible. If you encounter such a document or video, contact the accessibility coordinators and we will make the information accessible to you.
  • Information in accessible formats: the Company offers customers the option of receiving information in accessible formats, free of charge, for people with disabilities. For enquiries and information about accessibility, contact the Company’s accessibility coordinator, whose details appear below.

How to submit accessibility requests and suggestions for improvement

We continue working to improve the Company’s accessibility as part of our commitment to enabling everyone, including people with disabilities, to receive the most accessible service possible.

If you encounter an accessibility problem or fault, please let us know. We will make every effort to find a suitable solution and address the issue as soon as possible.

Accessibility coordinator at Orel Kahlon Ltd.

Publication of the accessibility statement

This accessibility statement was updated on 19/02/2024.

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